Frequently Asked Questions (FAQ)
Here are the answers to the most common questions we receive at QuickFix Cleaning Services.
If you don’t see your question here, please contact us, we are happy to help!
Booking & Scheduling
Q: What areas do you cover?
A: Not at all. We provide all the necessary equipment specific to the job, along with eco-friendly chemicals to leave your space sparkling. However, if you have specific products you would prefer us to use, just let us know.
Q: Do you offer same-day cleaning services?
A: Yes! We understand that sometimes you need a clean space immediately. We offer same-day service availability. Please contact us as early as possible to secure your slot.
Q: Can I book a cleaning for the weekend?
A: Absolutely. We are available 7 days a week with flexible hours to fit your busy lifestyle or business operations.
Q: Do I have to sign a long-term contract?
A: No. We offer flexible booking options tailored to your needs. You can book a one-off deep clean, or schedule regular visits (weekly or bi-weekly). We also offer specific monthly packages (Basic, Premium, and Post-Renovation) if you prefer a set plan.
Our Services & Supplies
Q: Do I need to provide cleaning supplies or equipment?
A: Not at all. We provide all the necessary equipment specific to the job, along with eco-friendly chemicals to leave your space sparkling. However, if you have specific products you would prefer us to use, just let us know.
Q: Are your cleaning products safe for pets and children?
A: Yes. We use eco-friendly products that deliver the cleanliness you desire while being safe for your home environment. We also offer specific pet-friendly and allergy-safe cleaning options.
Q: What is included in a standard clean?
A: Our standard residential services generally include dusting, vacuuming, kitchen and bathroom sanitization, and waste management. We also offer specialized add-ons like oven cleaning, refrigerator cleaning, and ironing.
Q: Do you do End-of-Tenancy cleaning?
A: Yes, we specialize in End-of-Tenancy cleaning for both landlords and tenants. We can help ensure you get your deposit back with a landlord-inspection-ready deep clean.
Trust, Safety & Payment
Q: Are you insured?
A: Yes, QuickFix Cleaning Services Limited is fully insured. Our services are insured against unforeseen damages that may occur during job delivery, giving you total peace of mind.
Q: How do you vet your cleaners?
A: Your safety and security are our top priority. All our team members are background-checked, fully vetted, and rigorously trained. We treat your home and business with the same care we would our own.
Q: What if I am not satisfied with the cleaning?
A: We offer a 100% Satisfaction Guarantee. If you are not completely satisfied with our work, please let us know, and we will return to make it right at no extra cost to you.
Q: How do I pay for the service?
A: We accept secure payments both online and in-person. All transactions are protected.
Q: How are your prices calculated?
A: We believe in affordable and transparent pricing with no hidden fees.
Residential Cleaning: Starts from £20/hour.
Commercial Cleaning: Starts from £25/hour.
We also offer fixed-price monthly packages and specialized service rates. [Click here to get a Free Quote].